This listing was posted on ITJobsWeb.
Technical Helpdesk Representative
Location:
Auburn Hills, MI
Description:
Job Description: At DXC we use the power of technology to deliver mission-critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.Technical representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in IT support systems that support vehicle programming. The Technical Representative can resolve less complex problems immediately, while more complex problems are escalated for resolution. The successful candidate will be able to work the first and second shifts as well, as occasional Saturday hours. The ideal candidate must possess the following essential skills: * Professional work history or training with a focus on IT or automotive systems * Customer contact experience * Self-motivated with a proactive approach to meeting and exceeding customer expectations. * Computer hardware and software experience * Knowledge of LAN/WAN IT infrastructure * Ability to diagnose and repair PC hardware/ networking components * Substantial problem-solving abilities * Ability to work and thrive in a team environment * Maintain a professional image at all times * Exceptional communication and organizational Skills * Dedication to excellent attendance Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team - globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology is an Equal Opportunity/Affirmative Action employer . All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email .Please note: DXC will respond only to requests for accommodations due to a disability.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here . Requisition #: 51515690pca3lyuhf
Company:
DXC Technology
Posted:
May 17 on ITJobsWeb
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More About this Listing: Technical Helpdesk Representative
Technical Helpdesk Representative is a Customer Service Help Desk Job at DXC Technology located in Auburn Hills MI. Find other listings like Technical Helpdesk Representative by searching Oodle for Customer Service Help Desk Jobs.
Technical Helpdesk Representative is a Customer Service Help Desk Job at DXC Technology located in Auburn Hills MI. Find other listings like Technical Helpdesk Representative by searching Oodle for Customer Service Help Desk Jobs.