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3rd Line Field Engineer
Location:
Coatham Mundeville
Description:
3rd Line Field Support Engineer – Cornwall3rd Line Field Support Engineer to deliver outstanding customer service and technical support to clients across the Southwest and beyond. We value someone adept at communicating with both people and computers, dedicated to enhancing our clients' experience.3rd Line Field Support Engineer – Cornwall3rd Line Field Support Engineer to deliver outstanding customer service and technical support to clients across the Southwest and beyond. We value someone adept at communicating with both people and computers, dedicated to enhancing our clients' experience. The role involves overseeing the helpdesk, assisting and mentoring first-line engineers, and offers the opportunity to work in a company committed to continuous learning, growth, and career development. Key responsibilities: Offering 3rd Line technical support to businesses of varying sizes and industries. Serving as an escalation point for 2nd Line engineers, aiding in their comprehension. Supporting field engineers with expertise and on-site assistance as needed. Conducting research and outlining diverse projects, then implementing them effectively. Contributing to helpdesk management, identifying and resolving issues, and executing necessary repairs or upgrades. Ensuring prompt escalation of support issues to 3rd Line when necessary. Vigilantly monitoring security threats and vulnerabilities, implementing measures, and ensuring compliance with data security regulations. Key Requirements: Experience working on a support desk or in an IT role Extensive experience with Azure/AWSProficient in SQLPossess a valid driver's license vehicle access is optional but beneficial Adept at handling pressure and effectively managing time on a busy helpdesk In-depth knowledge of Office 365 Email concepts, Share Point, One Drive, Azure ADSolid understanding of networks LAN, WAN, VLAN, WIFI, IPSEC, VPNFamiliarity with onsite/offsite backup products and storage, including cloud. Visit ListedBuy for more information.
Company:
Crimson
Posted:
November 18 2023 on ListedBuy
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More About this Listing: 3rd Line Field Engineer
3rd Line Field Engineer is a Engineering Field Engineer Job at Crimson located in United States. Find other listings like 3rd Line Field Engineer by searching Oodle for Engineering Field Engineer Jobs.
3rd Line Field Engineer is a Engineering Field Engineer Job at Crimson located in United States. Find other listings like 3rd Line Field Engineer by searching Oodle for Engineering Field Engineer Jobs.