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Hotel Front Desk Guest Service Agent

This listing was posted on ApplicantPro.

Hotel Front Desk Guest Service Agent

Location:
East Peoria, IL
Description:

Is a flexible work schedule important to you? Do you like to work with a fun and dynamic team? If YES, then we have the position for you! Residence Inn by Marriott is currently adding a Front Desk Guest Service Agent to our team! We are looking for individuals who are able to work 2nd shift: 2pm-10pm , 3pm-11pm, and 4pm-12am Who We Are: Frontier Hospitality Group has been locally owned since 1950. We operate five hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered. Essential Duties and Responsibilities: Provides high-quality customer service. Handles guest reservations. Answers and transfers phone calls. Handles guest check-ins and outs along with questions, complaints, etc. Other duties as required with the department. Qualifications and Requirements: Previous hotel or relevant customer service experience. Proficient in Microsoft Excel, Word, and Outlook. Ability to work a flexible schedule including weekends. EOE/AA/Disabled Veteran
Company:
Residence Inn East Peoria
Posted:
December 26 2023 on ApplicantPro
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