Praneeth Patlola
This listing was posted on Willhire.
Customer Support Representative Senior
Location:
Morristown
Description:
Job Description :Works independently within established procedures to answer non-routine questions and concerns regarding company products and services.This role handles more complex products and services than lower levels.Answers customer calls and answers non-routine questions Investigates complex customer issues.Determines appropriate solutions and responses.Documents customer concerns and escalates concerns to appropriate channels in a timely manner.Reviews customer requests.May act as a lead for junior level customer support representatives.REQUIREMENTSHigh school diploma or equivalent vocational qualification.2 - 4 years of related experience.Demonstrates strong customer service and communication skills
Education/experience:
2 To 5 Years
Company:
Zebra Technologies
Industry:
Other
Posted:
January 1 on Willhire
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