This listing was posted on Jobvertise.
Customer Service Account Manager
Location:
Waterloo, IA
Description:
Location: Waterloo, IowaSalary: $50-68K Job Summary of the Customer Service Account Manager: Responsible for providing support to the sales and service team in delivering professional and timely customer service for insurance business clients. Job Responsibilities of the Customer Service Account Manager: * Complete tasks to assist agents and producers on items such as renewal processing, processing of monthly reports, and certificate issuance.* Gather information for new business and renewal applications. * Prepare applications for submission to selected markets* Process and follow up on coverage change endorsements.* Initiate and monitor renewal processes.* Document all relevant contacts and developments to customer accounts on Agency Management System.* Proactively communicate with customers as needed and establish follow-up procedures for outstanding items.* Perform any other duty relevant to agency functions as needed. Education & Experience of the Customer Service Account Manager: Ideal candidate must be an organized, motivated professional who is able to provide excellent customer service. Must have a high level of detail orientation. Associates or Bachelors degree is required. Ability to work in a team atmosphere. Strong verbal and written communication skills. Candidate must have computer skills including Windows, Outlook, Word, and Excel. Insurance experience is desired but not required.
Posted:
March 19 on Jobvertise
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