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Guest Services Associate (Full-Time)
Location:
Coatham Mundeville
Description:
We are looking for an authentic and driven Guest Services Associate (Full-Time) to join us at Kimpton Charlotte Square Hotel and embrace your unique, best self to provide our guests with heartfelt human connections! Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay. Welcoming locals to relax in our Garden area (a must visit), experiencing mouth-watering food in BABA restaurant, or guests from far and wide being pampered in our state-of-the-art Spa – we cover it all! As a Guest Services Associate, we will support you to: Be yourself - bringing the real you to work, with your unique personality we want you to be who you are! Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right! Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day! What do you need to be a Guest Services Associate? Well, your main duties and responsibilities will be ensuring that our guests have magical, memorable, and personalised experience. You will report into our Concierge Manager and be a key part of our guests’ overall stay. This role also comes with part of Front Office responsibilities. So, we are looking for someone who has… Availability to work 5 shifts per week, including weekends and bank holidays Experience working as a Receptionist, Concierge or Guest Services Agent at a 4/5 Hotel is beneficial Creative, passion for social media and craving human connection Confident working on Hotel systems, experience working with Opera specifically is a big plus Drive to produce results, we work together within the Kimpton family to continue to provide our guests with extremely personal experiences and human connection. A warm and authentic. Visit ListedBuy for more information.
Company:
IHG
Posted:
April 12 on ListedBuy
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