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Anti-Social Behaviour officer
Location:
Reading
Description:
Anti-Social Behaviour Officer Reading, Newbury and West Berkshire Permanent, Part Time (30hpw) Salary circa £32,500 pa (pro rata) plus great benefits and health cash plan! Home, a place where you belong This is a great opportunity for an ASB specialist to join our awesome Housing Manager team at Home Group, in and around Berkshire and Hampshire. As our ASB Officer, you? ll be the face to face customer support to our communities. This is the perfect job for you if you like variety and delivering excellent services to our customers and communities. Typical day as an ASB Officer You? ll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants). Through visibility, engagement with customers and proactivity on our estates, you? ll really get to get to know our communities. This will help us to improve our local neighbourhoods. Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints. Managing our voids process including liaising with local authorities. Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities. Fancy going home each day knowing that you have helped change our customers lives for the better? You? ll do that here, working for one of the Top Ten Great Places to Work in the UK! About You You? ll have worked in housing before and understand housing management, housing law and in an ideal world, universal credit too! Super organised and methodical in your approach, you? re also a proactive self-starter with a? can do? positive attitude Passionate about delivering excellent customer service and have a genuine desire to help your customers. This job can challenge, especially when we? re dealing with complaints and anti-social behaviour but your resilience will help you through. Confident working with external. Visit ListedBuy for more information.
Company:
Home Group
Posted:
April 23 on ListedBuy
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