This listing was posted on Tip Top Job.
60011:Loss Prevention Training Specialist
Location:
Braintree, MA
Description:
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever:changing, yet always encouraging. Each shift is a new opportunity to Discover Different. Posting Notes: TJ Maxx Store 0063 180 Pearl St Braintree MA 02184 NON EXEMPT : JOB DESCRIPTION JOB TITLE: Loss Prevention Training Specialist DATE: 2/9/23 REVISED: DEPARTMENT: Field Loss Prevention DIVISION: Loss Prevention APPROVED BY: Immediate Supervisor (Signature) Division Director of (Signature) JOB SUMMARY Oversees and leads the initial and continued technical and tactical training of theft resolution and shrink reduction skills for all assigned TJX U.S. Loss Prevention Associates. Works in partnership with Loss Prevention Managers across multiple disciplines and Loss Prevention Training to assess and improve Loss Prevention Associates to meet and/or exceed theft resolution goals and minimize liability exposures. Ensures the safety of Loss Prevention Associates, store Associates and customers, and the protection of the Company brand through the administration of training. Exhibits and models sound judgment in their decision:making. Adheres to Company policies and maintains and supports Company culture and values. Duties and Responsibilities Major Areas of Responsibilities Training and Skill Development - Delivers modular training and upskilling, including LP Policies and Procedures, for new/existing TJX U.S. Loss Prevention Associates across multiple disciplines. - Coordinates the logistics for scheduling training, including the onboarding calendar, prework review, shipping materials, etc. for new/existing TJX U.S. Loss Prevention Associates across multiple disciplines. - Provides feedback and coaching to TJX U.S. LP Associates. Partners with the Loss Prevention Managers to consistently provide feedback on their assessment of the new/existing LP Associates (e.g., Internal/external theft resolution skills, report writing, Case Management usage). - Supports the Loss Prevention Managers during certification of new Loss Prevention Associates. - Assesses and evaluates technical skills for Loss Prevention Associates and identifies the appropriate resources to support their development. - Maintains Status of Training reports to track each trainee's progress during the onboarding process. Internal and External Theft Resolution - Ensures impact of theft resolution by properly training LP Detectives to observe, apprehend and/or deter acts of dishonesty from external sources. - Ensures impact of theft resolution by properly training National Task Force Investigators to initiate, investigate and document complex organized retail theft/fraud cases. - Ensures impact of theft resolution by effectively training the LP Associates (Centralized Internal Investigations, LP Detectives, LP Specialist (Supply Chain), Customer Service Associates) to initiate, investigate, and close dishonest Associate cases by identifying internal theft alert signals and methods, creating action plans, conducting surveillances, etc. - Effectively trains LP Specialists/LP Lead on protecting the Company's assets as it moves through the Supply Chain. - Effectively trains LP Associates on implementing shrink and safety awareness programs and identifying resources to initiate and substantiate cases. - Focuses additional training and core role skill development for underperforming LP Associates through recommending/demonstrating strategies and core role solutions to improve theft resolution results. Partnership and Development - Ongoing partnership and communication with Business Partners at multiple levels and discip
Industry:
Education & Training
Posted:
May 1 on Tip Top Job
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